Frequently Asked Questions
Find answers to common inquiries. If you can’t find what you’re looking for, our support team is always ready to assist.
We bill for all deductibles, co-insurance, and copays as documented on the Explanation of Benefits (EOB) you will receive from your insurance plan. To discuss payment options please call 949-610-7253 or email info@genexlaboratory.com.
Yes, we are able to integrate with most EMR systems. Please contact your account manager or call us at 949-610-7253 for more information.
Testing turn around times can be found under “Services” 🡪 “Testing”
To order testing supplies please call us at 949-610-7253 or email info@genexlaboratory.com to make your request.
